Careers with Lytics

Lytics is committed to diversity of people and ideas. We strive to include people from all backgrounds. This includes but isn't limited to people of color, all genders, orientations, ethnicities, and ages. We have signed the Portland Tech Diversity Pledge, which you can learn more about here.

Account Director

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Lytics is a leading personalization provider, powered by our world-class Customer Data Platform. Our clients make a massive paradigm shift from siloed, channel-specific marketing to customer-first, personalized marketing. Lytics has technology to enable that, but we need the marketing leaders to help guide our clients there. One of our enterprise clients in NY requires someone in the NY area who can be on-site frequently (once per week at minimum with preference for full-time) to transform how consumer marketing is done at their organization. This role is part marketer, part technology, part project manager, part change manager, and 100% revolutionary.

Responsibilities

  • Own the client relationship for one of our enterprise clients
  • Guide clients through implementation of new data sources into our software and ensure rapid time to value
  • Project manage the client's internal team, network of agencies, and Lytics team of supporting staff including Strategic Services, Sales, and Technical Account Managers
  • Proactively monitoring client health. Regularly share best practices, feature updates, and remove obstacles from achieving digital marketing objectives
  • Follow-through on client roadmap jointly agreed upon with client
  • Ensure client first party data is leveraged properly in client activation campaigns through strong relationships with agencies
  • Act as Voice of the Customer by distilling client feedback into product feature requests
  • Implement a solid prioritization framework for portfolio of brands
  • Help identify and troubleshoot issues with client accounts including missing data, incorrect set-up, etc.

Qualifications

  • 8-10 years prior experience as in a generalist role such as Account Management at a digital marketing agency, or at a B2B SaaS company in a Customer Success role with director responsibility on 1-2 main accounts.
  • Ability to build strong partnerships with clients through empathy, discovery, and conflict resolution
  • Strong project management skills and an ability lead flawless execution despite ambiguity or unknowns
  • Results driven
  • Creative mindset that can extend things in the offline world to digital activations and promotions
  • Collaborative - bringing together clients, agencies, and a remote team of coworkers
  • Experience with advertising platforms such as Google, Facebook
  • Experience with email marketing software such as ExactTarget, MailChimp, Silverpop, and others
  • Experience with site personalization and/or A/B testing software
  • Experience with clients who conduct a large volume of offline events a big plus
  • Detail oriented and analytical
  • Thrives in a fast-paced environment which requires multi-tasking and frequent switching of mental gears
  • Able to travel to our clients’ site on a regular basis, if not full-time
  • Bonus: In-depth experience with digital marketing for an Alcohol/Spirits company or CPG a major plus
  • 4-year collegiate degree from an accredited institution

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Sales Development Representative

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Lytics Sales Development Representatives (SDRs) discover and build new sales opportunities with innovative marketing organizations interested in organizing around the customer and orchestrating personalized experiences. If you love the challenge of finding and developing new business, communicating with prospects online and on the phone, working as a team and working harder and smarter than you ever have before - let’s talk. SDRs will coordinate with the sales team to identify, research, prospect into, and generate sales opportunities into new target accounts. SDRs are expected to be professionals - adding value to our customers, selling with integrity, and continuously growing your skills to help others. Lytics is a high growth company with significant potential. The SDR role is a step onto a career growth track with a great company with potential future opportunities in sales, marketing, and support.

Responsibilities

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities
  • Interact with prospects via phone and email (and the odd trade show)
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity
  • Successfully manage and overcome prospect objections in a complex and fast-moving space
  • Become a trusted resource and develop superior relationships with prospects
  • Effectively leverage our sales tech stack to accelerate sales growth and capture useful customer data
  • Bring your best effort and best ideas, collaborate across the org, then execute on team strategy
  • Own your performance. Overattain your goals to support the team's success in meeting revenue goals.

Qualifications

  • Quantifiable history of learning, winning, and overachieving.
  • A self-starter with a 1-2 years successful experience in prospecting and developing new deals in software/Saas sales.
  • Background in marketing technology, marketing operations, analytics, SaaS, or digital highly preferred.
  • Ability to maintain adherence to the role and deliver high activity levels and results required.

Additional Information

You will be expected to become a student - both in the world of our customers aspiring to move into the next era of customer-oriented, data-driven marketing - as well as the strategy and tactics of modern sales organizations. We want people to bring their hearts and smarts to join our cause, not just fill a job.

You will report to the Director of Sales. Travel will be minimal. Potentially up to 5%.

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Sales Engineer

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Lytics is hiring Pre-Sales Engineers to join our team. We’re seeking someone who empathizes with our customer’s needs and understands why our products help our customers become more efficient, successful and effective in their Marketing efforts. In this role, you will be the technical voice in our sales process helping customers understand the value of Lytics products. You’ll partner with the customer to solve their problems, demonstrating the value of Lytics products with the Sales team. You will provide product feedback based on your interaction with customers to Engineering and Product. You will ensure the customer is successful as they interact with Lytics products and services. You will conduct webinars and speak at industry events, demonstrating Lytics products and help provide the technical expertise for Proof of Concepts and presentations.

Responsibilities

  • Win the trust of customers by demonstrating technical and business acumen and empathizing with their business challenges.
  • Own the technical sale by guiding prospects through the technical decision making process.
  • Master how to sell Lytics: from high-level introductory pitches through technical deep dives – and know how to gracefully maneuver back-and-forth.
  • Develop a strong understanding of the Lytics’ customer lifecycle journey, leveraging resources in Sales, Account Management, Technical Support & Services to ensure customer success.
  • Assist Sales Representatives with RFP responses.
  • Provide product demonstrations and customize demo environment to match customer’s use cases in order to maximize our success rate.
  • Actively participate in the business aspects of territory management, e.g., pipeline development, forecasts, quarterly business reviews, etc.
  • Requires travel (via ground and/or air transportation), including but not limited to, operating a vehicle and/or riding as a passenger in a vehicle, airplane, train or other form of transportation.

Qualifications

  • 2-5 Years experience in a Sales Engineering role, or direct experience with using Lytics’ products.
  • Excellent technical communication skills, both written and verbal, with the ability to present to and engage our rapidly growing customer base.
  • JavaScript knowledge and experience.
  • Excellent problem-solving orientation and ability to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to technical and business problems.
  • Strong industry knowledge - performance management, scaled solutions, and methodologies.
  • Ability and willingness to travel 50% nationally & internationally, including but not limited to, operating a vehicle and/or riding as a passenger in a vehicle, airplane, train or other form of transportation.
  • Requires the ability to perform physical activities, including but not limited to, walking, standing, lifting items up to 35 lbs. and/or using, handling and controlling tools.
  • Valid driver's license.
  • A criminal background check may be required for this position.
Preferred but not required:
  • BA or BS degree in computer science or a related field.
  • Past experience with implementing Martech technology such as email service providers, website personalization, or online ad serving.
  • Experience working with internal Sales/Marketing, Engineering, and Client Services teams.
  • Proficiency in working(query) with and speaking about popular database technologies.
  • Experience working with APIs via command line or other similar resource.
  • Working knowledge of HTML / CSS.

Additional Information

Competitive compensation, a full benefits package including health insurance, dental and vision insurance, 401k retirement plan and more.

Located in Portland, Oregon.

All your information will be kept confidential according to EEO guidelines.

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Senior Accountant

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Lytics is revolutionizing how marketers use data to personalize experiences for consumers. We are looking for great people to join our team. If you enjoy fast-paced environment where the only limit to your growth is your own capabilities, contact us today.

Lytics is looking for a Senior Accountant to join our rapidly growing tech startup.

To be successful as an Accountant here, you must have excellent communication skills – in addition to your reputation as an accounting whiz with a flair for numbers, you’ll need to have an extreme attention to detail, top notch organizational skill, and references that rave about you. You have a proven ability to meet goals and deadlines and to be very self directed in a rapid growth environment.

Experience in software and SAAS businesses a plus.

Responsibilities

You will apply accounting techniques and best practices to produce and report on financial factors to manage our software business.

  • Reconcile balance sheet accounts, prepare journal entries, maintain sub-ledgers
  • Prepare monthly financial package reports such as income and cash flow statements
  • Calculate monthly and quarterly sales commission calculations on monthly basis
  • Process payroll
  • Support tax preparation and documentation
  • Manage contracts including Account Payables and Account Receivables.
  • Manage customer collections.

Duties Include

You will apply accounting techniques and best practices to produce and report on financial factors to manage our software business.

  • Reconcile balance sheet accounts, prepare journal entries, maintain sub-ledgers
  • Prepare monthly financial package reports such as income and cash flow statements
  • Calculate monthly and quarterly sales commission calculations on monthly basis
  • Process payroll
  • Support tax preparation and documentation
  • Manage contracts including Account Payables and Account Receivables.
  • Manage customer collections.

Qualifications

  • Minimum of 4 years general accounting is required.
  • Experience with Quickbooks
  • Experience preparing Income Statements, Cash Flow Statements,Balance Sheets
  • Strong organizational skills.
  • Flexibility and adaptability to meet changing needs and priorities as the Company scales
  • Results focused and deadline oriented
  • Excellent interpersonal skills.
  • Good verbal and written communication skills
  • Customer focused with an ability to quickly resolve internal and external customer needs/requests.
  • Good PC skills including proficiency in MS Word and Excel.

Additional Information

What's In It for You?

Competitive compensation, a full benefits package including health insurance, dental and vision insurance, 401k retirement plan and more.

Located in Portland, Oregon.

All your information will be kept confidential according to EEO guidelines.

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